Eileen has selective hearing! A few years back, Eileen came to our house and said she had a client that she had been working with for several years and he wanted to buy in Moani Heights- (This is in the Mauna Kea Resort on the Big Island of Hawaii.) Now there are only 17 houses there and he had never seen one of the houses inside. We told her sure but: #1 it was not for sale #2 it was dirty because we were working inside to rent it when we went back to the mainland #3 of course we would not stage it #4 it was not for sale! Eileen said “OK.” Linda and I went to a long lunch so she could show it. When Eileen came back later that day (a Monday by the way) she said "OK, he wants to buy your house.” We told her it was not for sale and she said, “I don’t care give me a number.” We thought about it over night and agreed to his offer that day. He also wanted a 15-day closing which is very fast. We were looking at being on the street, but Eileen came through again and said she had just been given a property and wanted us to look at it. We did and put in an offer which was accepted that Friday and we always felt it was one of the best decisions we ever made in real estate. Over the years we worked with Eileen on many purchases and sales and always felt really good about our deals. For anyone wanting to purchase property here, I can only say you won’t go wrong working with Eileen.
Aloha, if you’re looking for a realtor on the Big Island, especially on the North Kohala Coast, no need to look any further than Eileen Lacerte. Eileen was nothing short of amazing in helping us with the sale of our property, AND the purchase of our beautiful new home in Mauna Kea. She helped us prepare our property for sale and get us our asking price. Eileen facilitated all aspects of our purchase with the utmost of ease and professionalism. We can’t say enough great things about Eileen. She is personable, professional and highly knowledgeable. We would strongly recommend Eileen Lacerte if you are thinking about purchasing and/or selling on the Big Island! Mahalo!
We purchased a home from Eileen several years back and closing another now. We thought she was great the first time and has remained incredibly well informed in the Kohala area. She knows the inventory of what is on the market, coming on the market and how we can negotiate the best terms. Having purchased several properties on the mainland, Eileen gave us confidence that she knows the Hawaii Island market and how to have a stress free experience. We highly recommend working with Eileen for her knowledge, stress free experience and laughter.
Throughout the process of selling our condo, Eileen's emails were responsive and timely. No question I asked was too minor for her to answer. She responded regularly and clearly. She listened carefully to comments made by potential buyers and suggested we modify the appearance of our lanai accordingly. She created written materials and utilized a variety of online platforms to gain wider exposure and visibility for our condo leading to its eventual sale. I appreciate that she is active not only on her local Homeowner's Assn Board, but also in the community at large. She is is a doer - a very hard worker wishing to contribute to the greater good of all. Because of her involvement on many levels, she has her finger on the pulse of the Big Island. Best of all, she has a wonderful sense of humor - much needed in this time-line driven industry! I wouldn't hesitate to work with her again or recommend Eileen's services to someone else.
Working with Eileen was an absolute pleasure! She presented with complete knowledge of the real estate market in general, as well as the specific community within which we bought our home (Wai Ula Ula in Hapuna Beach). Eileen demonstrated a total commitment to us throughout the purchase process. She was able to answer any and all questions as they arose and kept us fully informed along the way. Although making such a significant investment can be challenging for any buyer, Eileen made it fun and exciting for us. She is the ultimate professional, and yet she is equally personable. We would highly recommend Eileen Lacerte!
Eileen Lacerte is real estate broker extraordinaire!! I cannot begin to tell you how much I love and appreciate Ms. Eileen. She is the very first Big Island real estate professional we dealt with when we purchased our first property at the Mauna Lani Resort years ago. At that time, we were impressed with her service, her approach to first time clients and her Big Island acumen. She lives and breathes the Big Island real estate market. We have so much confidence in her knowledge, experience, energy and diligence that even if she places us on a client waiting list, she is and will be our exclusive broker throughout (unless she fires us first)! Eileen has helped us with several purchases and sales of properties at the Mauna Lani Resort and at the Mauna Kea Resort. During these transactions, she consistently provided us with very efficient and no nonsense service with win-win negotiations between parties. One will not find any other real estate broker with a bigger heart than she has. She is very caring, understanding and is always keen to her clients’ needs and personal circumstances – always on the lookout for what is best for her clients. She has always been supportive, always ready to lend a helping hand when needed and on top of all – she is just so much fun to work with…
When the time came to sell our home at the Hapuna Beach Resort, we chose Eileen Lacerte, for her knowledge, experience, warmth and boundless energy. It was the right choice. Eileen understands the housing market on the Big Island, having lived and worked there for many years. She listened to our needs, advised us on the best approach for sure sale,as well as how to approach the competition: the brand new homes being built all around our home. She emphasized the positives in listing & showing our home and when our buyers made their offer she worked tirelessly to keep the process moving forward. During all of this we had already moved back to the mainland, and I can't imagine doing all of this long distance without her help and guidance. Always available, in person, by phone, email or text; Eileen made it all possible. We can not thank her enough for all she did and we recommend her highly, whatever your real estate needs.
Eileen has helped us buy and sell multiple properties in the Mauna Lani resort. She knows the market incredibly well, is professional, tech savvy and extremely responsive. My wife and I are very busy and this made it easy for us to consummate the transactions efficiently and without the need to be on island. She has been very helpful providing me additional information on an ongoing basis such as pointing me to the tax resources, designers, property managers, etc and has gone above and beyond — for example helping me dispose of unneeded furniture to needy families (which I could not have managed being remote). She has a terrific personality and is just a hoot to work with.